Terms & Conditions

Web design, hosting, and SEO maintenance – T&Cs.


The client is engaging Maiden Web Design's web design company, located in Maiden, NC 28650, as an independent contractor for the specific project of design, development and/or re-design of a World Wide Web site to be hosted by Google Sites. The client hereby authorizes Maiden Web Design to access this account.

Standard website packages include the following elements

Project definition and estimate, UI prototyping, HTML/JavaScript coding, 2-3 illustrations and/or photo manipulation, minor text editing).  Website hosting and Search Engine recommendations, communication of project status, QA testing.

Website will have a logical and professional layout. The design will be consistent with existing marketing materials (color, typeface, photos, etc.). Site navigation will be simple and intuitive. The new Google Sites platform will be utilized to facilitate site maintenance and updates.

Minor updates and changes to existing web pages for two months. (Up to 15 minutes total, subject to the limits outlined below. Additional changes billed at hourly rate.)

Standard web page packages only

The client will supply the content of the web pages. The final payment shall reflect and include all elements actually completed at the prices attached. Product web pages, products, or photos added after the site is ready for advertising to the web search engines will be calculated for actual time spent at the hourly rate of $100.00. In case the client desires additional standard web pages beyond the original number of pages specified above, the client agrees to pay Maiden Web Design $100.00 per hour for design and development of additional web pages.

Maintenance and hourly rate

This agreement includes web page maintenance to regular web pages (over a two-month period) of one-quarter hour total, including updating links and making minor changes to a sentence or paragraph. If the client or an agent other than Maiden Web Design attempts updating the client's pages, time to repair web pages will be assessed at the hourly rate, and is not included as part of the updating time. The two-month maintenance period commences upon the date the client signs this contract. Changes requested by the client beyond those limits will be billed at the hourly rate of $100.00. This rate shall also govern additional work authorized beyond the maximums specified above for such services as marketing consulting, web page design, editing, modifying, Flash animation, photo, and graphics services.

Changes to submitted text

Please send us your final text. Time required to make substantive changes to the client submitted text after the web pages have been constructed will be additional, billed at the hourly rate.

Completion date

Maiden Web Design and the client must work together to complete the website in a timely manner. We agree to work expeditiously to complete the website no later than 4 weeks after contract acceptance. To avoid additional fees the client must supply Maiden Web Design the complete text and graphics content for the website within 7 days.

Payment of fees

Fees to Maiden Web Design are due and payable on the following schedule: 1/2 upon signing this contract, and 1/2 due upon "delivery" (launch of Google Sites). If the total amount of this contract is less than $800, the total amount shall be paid upon signing this contract. In case the client has not secured web space on a website Host Service Provider computer by the time the web pages are completed, the web pages may be delivered to the client on a zip disk. All payments will be made in US funds. If the client does not supply Maiden Web Design complete text and graphics content all web pages contracted for within 60 days of the date this contract was signed, the entire amount of the contract becomes due and payable.

Payments must be made promptly. Delinquent bills will be assessed a $100 charge if payment is not received within 30 days of the due date. If an amount remains delinquent 45 days after its due date, an additional 5% penalty will be added for each month of delinquency. Maiden Web Design reserves the right to remove web pages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process. 

Copyrights and trademarks

The client represents to Maiden Web Design and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Maiden Web Design for inclusion in web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Maiden Web Design and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

Laws affecting electronic commerce

From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend Maiden Web Design and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.

Copyrights to web pages

Copyright to the finished assembled work of web pages produced by Maiden Web Design, is owned by Maiden Web Design. Upon final payment of this contract, the client is assigned rights to use as a website the design, graphics, and text contained in the finished assembled website. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. Maiden Web Design retains the right to display graphics and other web design elements as examples of their work in their respective portfolios.

Sole agreement

The agreement contained in this "Web Page Design and Maintenance Agreement" constitutes the sole agreement between Maiden Web Design and the client regarding this website. Any additional work not specified in this contract must be authorized by a written change order. All prices specified in this contract will be honored for three (3) months after both parties sign this contract. Continued services after that time will require a new agreement.

Initial payment and refund policy

This agreement begins with an initial payment of 1/2 of final project cost. If the client halts work and applies for a refund within 30 days, to Maiden Web Design, Maiden, NC 28650. Work completed shall be billed at the hourly rate stated above, and deducted from the initial payment, the balance of which shall be returned to the client. If, at the time of the request for refund, work has been completed beyond the amount covered by the initial payment, the client shall be liable to pay for all work completed at the hourly rate stated above. No portion of this initial payment will be refunded unless written application is made within 30 days of signing this contract.

Suspension of service or cancellation

Maiden Web Design reserves the right to suspend services to any customer if in the judgment of Maiden Web Design, the subscriber's account is the source or target of a violation of any of the terms of the TOS, or for any other reason which Maiden Web Design deems necessary.  7 business days notice will be given to clients via phone or email.